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One of the things I tell my kids (that they hate) is that life isn’t always fair… deal with it. Sure, life should be fair. But, it often is not. Some people die well before their time. That’s not fair. Some people win the DNA lottery whereas others don’t. That’s not fair. Some people get [...]

In some sports, they track a statistic known as an “unforced error.” I’ve always found this concept intriguing. When a competitor does something exceptional and beats you, that’s a “forced” error. It’s when your opponent hits a nearly impossible cross-court groundstroke to win the set. It’s when you throw the batter your absolute best pitch [...]

Success = Being good at something. Satisfaction = Doing something that’s personally meaningful to you. The two are not the same thing. There also is not a causal relationship between the two. Success does not automatically bring you satisfaction. Most people assume such a relationship when that’s not always the case. The key driver of [...]

A wise person once told me, “Making mistakes is how we human beings learn.” I spent most of my life trying to avoid mistakes and then beating myself up when I inevitably made them.  In hindsight, this was terribly arrogant of me, counterproductive, and a difficult way to live. It was arrogant because to never [...]

Over the years, I’ve homeschooled my kids in math. In the process of learning teaching methods for math, I came across the term “scaffolding.” In construction, “scaffold” refers to the temporary metal frame with large wood planks that surrounds a construction site. The scaffold gives construction workers a place to stand while working on the [...]

I’ve always been fascinated by turn signals on cars. It’s such a simple thing. You make the left light blink on the rear of your car to signal to others that you intend to change lanes or make a left turn. I’m fascinated by the dynamics around what happens when signals aren’t sent or when [...]

There is a simple principle the underlies the relationship between client and consulting firm. It is something I call the uncertainty arbitrage. While uncertainty is self-explanatory, if you’re not from a finance background, the concept of arbitrage may be new to you. In its usual context, arbitrage is a financial trading strategy design to exploit goods that are inefficiently priced. [...]

Four years ago, my old college dorm neighbor, Brian Acton, was looking for a job. Up until that point, he had spent 11 years at Yahoo in a variety of engineering jobs. He landed an interview with Twitter — but they didn’t give him an offer. He interviewed with Facebook — and they too did [...]

One of the biggest jokes about working in industry is how many stupid useless meetings one “must” attend. Whether you are a low-ranking member of your team or the CEO, here are several strategies to stop wasting your time and everyone else’s. 1) Define the objective of a meeting. If a meeting has no objective, [...]

I spend the bulk of my time in my career either learning, teaching, or troubleshooting. I just got off the phone with a new client and had a small epiphany. During the call, I essentially gave away one of my secrets to one of my new clients. We were discussing the concept of idea transplantation. [...]

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